ZheJiang KENKING Industrial Co., Ltd.
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Frequently Asked Questions

For any inquiries and feedback from customers, we will respond patiently and meticulously.

  • Q. How soon can we get a reply after we send you an inquiry ?

    In working days, we will reply to you within 8 hours after receiving the inquiry.

  • Q. Are you a direct manufacturer or a trading company ?

    We have our own factory, and we also have our own international trade department, we produce and sell by ourselves.

  • Q. What products can you provide ?

    We mainly produce various yarns such as polyester staple fiber series, polyester filament series, polyester high-elastic yarn series, polyester low-elastic yarn series, colorful series, cotton thread series, nylon thread series and so on.

  • Q. Can you make customized products ?

    Yes, we can customize according to the colors and products provided by customers.

  • Q. What is the production capacity of your company ?

    We have a production capacity of 30 high cabinets a month.

  • Q. How many employees does your company have, and how many technicians are there ?

    The company currently has more than 800 employees, including more than 150 professional and technical personnel.

  • Q. How does your company guarantee product quality ?

    We will have corresponding inspections after each process. For the final products, we will do 100% full inspections according to customer requirements and international standards;

  • Q. What is the payment method ?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When it is mass production, we usually need you to pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, D/P at sight, and L/C at sight.

  • Q. How are the goods delivered to customers ?

    Usually, we ship by sea, because we are close to Ningbo and we are only 100 kilometers away from Ningbo Port and 300 kilometers from Shanghai Port. Seaborne export is very convenient. Of course, if the customer’s cargo is urgent, we can also transport it by air. Ningbo Airport and Shanghai International Airport are very close to us.

  • Q. Where are your goods mainly exported to ?

    Our products are mainly exported to Iran, Indonesia, the Philippines, Syria, Egypt, Yemen, Iraq, Ukraine, Russia, Italy, the Netherlands, Poland; Brazil, Argentina, Mexico, Peru, Venezuela, the United States, Canada, the United Kingdom, Nigeria, Algeria, South Africa, Kenya, Ghana, and dozens of countries.

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